What to Expect & Terms

The day of the photo shoot we will meet with a representative of your business to sign the necessary paperwork and confirm the areas we will be shooting. Please let us know if you have certain photos or areas that you would like us to take and those to avoid, or any other special requests.

The camera will capture a 360-degree, floor to ceiling view.  Make sure that it is clean and tidy, and how you would want your customers to see it for the first time.  Our preference depending on orientation to the sun, is to either shoot in the very early morning or late afternoon hours, when there are few or no customers and we have optimum lighting conditions.  In such cases we ask that you have all interior and exterior accent lighting on.  If possible cover any photo cells that regulate outside lighting.

We approach each shoot with an eye for showcasing your business in the most stunning way possible, as though you’re being featured in a leading magazine.  We carefully consider all the details.  Remember, your tour is open to the world.

Check your signage, remove any seasonal marketing or time-sensitive material and notify the staff when the tour will be scheduled, their cooperation during the photoshoot is greatly appreciated.  There’s a mathematical component to the shoot that demands the photographers attention.  Please give him the uninterrupted space he needs to focus on your business.

You have the option of placing items such as coupons and advertisements or hidden objects visibly in the tour.

Most business prefer not to have any people in the tour.  If you would like people in the photos its usually best if they are staged employees. Regardless, Google will blur all faces.

We require the balance to be paid the day of the photo-shoot.

The tour takes a minimum of 2 hours and will be live on Google within 3 weeks.

PLEASE NOTE:  Due to increased scheduling, production, and travel demand, effective July 1, 2016, our cancellation policy states:

  • All Google shoots require a 30% deposit at the time of scheduling  
  • Cancellations must be made 72 hours in advance to avoid a 20% rescheduling fee
  • In such cases your deposit is non-refundable 

For further information visit Google Business Photos FAQ page

For Questions Please Call:



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